Phone showing SMS confirmation with cleaning date and time and follow-up message after service completion

After scheduling, you receive a confirmation with date and time.
After the service, you receive a follow-up SMS.

SMS Communication Consent Policy

Englair Clean Group uses SMS messages to communicate with customers about cleaning services they request. SMS messages are used only for service-related communication and are not used for unsolicited marketing.

1. What You Will Receive

Customers who opt in may receive SMS messages from Englair Clean Group related to their requested cleaning service, including:

Appointment confirmations
Service reminders
Service updates
Follow-up messages after service completion
Feedback or review requests, including requests to rate the service from 1 to 5

2. How Customers Opt In

Customers opt in to receive SMS messages by providing their phone number when requesting or booking a cleaning service with Englair Clean Group.

Customers may opt in through one of the following methods:

Submitting a service request form on our website at https://englair.com
Submitting the SMS consent form on this page
Calling Englair Clean Group to schedule a service and providing consent during the scheduling process
Providing their phone number through direct communication for the purpose of scheduling or managing a requested service

Before any SMS messages are sent, customers are informed that they may receive service-related SMS messages from Englair Clean Group. Consent is collected before messages are sent.

3. Message Frequency

Message frequency varies depending on the service requested. Customers typically receive 1–3 messages per appointment.

4. Opt-Out Instructions

Customers can opt out at any time by replying STOP to any SMS message. After opting out, customers will no longer receive SMS messages from Englair Clean Group unless they opt in again.

5. Help Instructions

Customers can reply HELP for assistance or contact Englair Clean Group directly at (857) 277-8587.

6. Message & Data Rates

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

7. Data Privacy

Englair Clean Group collects customer information such as name, phone number, service address, and service details only to provide requested cleaning services and related communication.

We do not sell or share customer personal information for marketing purposes. Customer information is used only to schedule, provide, confirm, update, and follow up on requested services.

Please review our Privacy Policy for more information about how customer information is collected, used, protected, and managed.

8. Contact

Englair Clean Group
Boston, Massachusetts
Phone: (857) 277-8587
Website: https://englair.com

SMS Communication & Consent